Caregiver assisting patient
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Tailored medical ride support, exactly when you need it.

Transparent plans with optional add-ons. No surprises.

Our Comprehensive Services

Tailored transportation solutions for all your medical needs

Caregiver helping client out of a car

Basic - $95

  • Companion assigned and confirmed
  • Automated reminders (day-before & morning-of)
  • Family status updates (pickup, arrival, drop-off)
  • Flat rate covers normal travel and waiting—no hidden fees
  • Includes up to 2.0 hours total
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Caregiver helping patient complete clinic forms

Standard - $125

  • Escort to clinic check-in desk + waiting support
  • Communication during the visit
  • Return coordination after appointment
  • Perfect for longer visits or mobility needs
  • Includes up to 2.5 hours total
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Caregiver escorting client into clinic

Premium - $165

  • Full concierge care: escort, waiting, and return trip
  • Optional in-clinic presence (if permitted)
  • Up to three family questions for the doctor
  • Priority scheduling and detailed updates
  • Ideal for families wanting complete peace of mind
  • Includes up to 3.5 hours total
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Add-On Details

Pharmacy Stop (+$15)

  • What it is: one pharmacy pickup on the return route.
  • Time included: 20 minutes total (15 + 5 min grace).
  • Ideal: Rx is ready; quick OTC.
  • Not for: waiting on new fills or long lines.

Grocery Stop (+$30)

  • What it is: short essentials stop or curbside pickup on the return route.
  • Time included: 40 minutes total (30 + 10 min grace).
  • Ideal: grab-and-go/curbside; a few items.
  • Not for: full grocery runs; schedule a separate trip if needed.

Extra Stop (+$15)

  • What it is: one quick errand (e.g., pick up forms).
  • Time included: 15 minutes total (10 + 5 min grace).
  • Ideal: quick pickup/drop; minimal waiting.

Add-On Definitions

Pharmacy Stop (+$15)
  • What it is: one pharmacy pickup on the return route.
  • Time included: 20 minutes total (15 + 5 min grace).
  • Ideal: Rx is ready; quick OTC.
  • Not for: waiting on new fills or long lines.
Grocery Stop (+$30)
  • What it is: short essentials stop or curbside pickup on the return route.
  • Time included: 40 minutes total (30 + 10 min grace).
  • Ideal: grab-and-go/curbside; a few items.
  • Not for: full grocery runs; schedule a separate trip if needed.
Extra Stop (+$15)
  • What it is: one quick errand (e.g., pick up forms).
  • Time included: 15 minutes total (10 + 5 min grace).
  • Ideal: quick pickup/drop; minimal waiting.

Add-On Definitions

Pharmacy Stop (+$15)
  • What it is: one pharmacy pickup on the return route.
  • Time included: 20 minutes total (15 + 5 min grace).
  • Ideal: Rx is ready; quick OTC.
  • Not for: waiting on new fills or long lines.
Grocery Stop (+$30)
  • What it is: short essentials stop or curbside pickup on the return route.
  • Time included: 40 minutes total (30 + 10 min grace).
  • Ideal: grab-and-go/curbside; a few items.
  • Not for: full grocery runs; schedule a separate trip if needed.
Extra Stop (+$15)
  • What it is: one quick errand (e.g., pick up forms).
  • Time included: 15 minutes total (10 + 5 min grace).
  • Ideal: quick pickup/drop; minimal waiting.

Add-ons include their own time windows. If the overall visit runs long, one flat overtime adjustment may apply—never per-add-on billing.

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Optional Add-Ons

Each plan includes up to 20 miles round-trip (10 miles each way). For longer routes, please select a Long Distance option (20–40 miles + $40 / 40–75 miles + $75). Add-ons must stay within the selected mileage range.

Same-day service - urgent transportation

Same-Day Service (+$50)

Need a ride today? The $50 rush fee goes directly to your caregiver.

Note: Subject to caregiver availability. We'll confirm within 30 minutes via SMS.

Photo for Wheelchair Assist (+$10) add-on

Wheelchair Assist (+$10)

Safe wheelchair handling between curb, lobby, and vehicle.

Photo for Transfer Assist (+$15) add-on

Transfer Assist (+$15)

Assisted seat/vehicle transfers; steadying support.

Photo for Pharmacy Stop (+$15) add-on

Pharmacy Stop (+$15)

Medication pickup after the appointment.

Caregiver helping client shop for groceries

Grocery Stop (+$30)

Short stop for essentials on the way home.

Photo for Extra Stop (+$15) add-on

Extra Stop (+$15)

One extra errand/location on the route. Add-on overtime applies only to the add-on that runs long and is billed at $15 per 15-minute block after the included + grace time.

Photo for Long Distance 20–40 miles (+$40) add-on

Long Distance 20–40 miles (+$40)

Extended mileage coverage. Add-on overtime applies only to the add-on that runs long and is billed at $15 per 15-minute block after the included + grace time.

Photo for Long Distance 40–75 miles (+$75) add-on

Long Distance 40–75 miles (+$75)

Longer-distance coverage. Add-on overtime applies only to the add-on that runs long and is billed at $15 per 15-minute block after the included + grace time.

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Policies & Timing

Plain-language overview aligned to our operations. This is informational only.

  • Cancellations: Automatically categorized based on timing:
    • More than 24 hours before appointment = Free cancellation
    • Within 24 hours of appointment = 25% fee applies
    • No-show (patient not ready when caregiver arrives) = 50% charge may apply per policy
  • No-Show: A missed pickup may result in a 50% charge of the family total per policy. We always attempt contact before applying this policy.
  • Overtime: Overtime (once per booking, never per add-on): Up to 30 extra minutes +$15; 30-60 +$25; 60-90 +$35; over 90 +$50 (maximum). We always notify you before any change. No hourly or per-minute billing.
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Final totals reflect selected plan, any add-ons, and applicable adjustments. This section does not collect personal data.